In-store omnichannel for Guess
Guess Europe · via Geos · 2021–22
03
The problem
A customer walks into a store and asks for an item: if the size or colour isn't there, the sale is at risk. Store staff needed a tool with the availability of the whole network.
The approach
A React web app for stores: real-time availability by size and store, item reservation and booking, ship-to-store or home delivery, with payment and fulfilment built into the flow.
The result
Staff close the sale even when local stock is gone, drawing on the whole network's inventory — from the counter, in a few taps.